Returns & Exchanges
At Nice Cream, we want you to love your fashion finds; if you are not completely satisfied, we offer 30-day hassle-free returns on all unworn items with original tags attached.
Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the unworn garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.
Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect your items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing